DESCRIPTION:

The ASQ certified quality process analyst is a professional who, in support and under the direction of quality engineers or supervisors, analyzes and resolves quality problems and is involved in quality improvement projects.

CONTENT:
  • Quality concepts:
    • Quality planning.
    • Standards, requirements and quality specifications.
    • Quality costs.
    • Quality documentation.
  • Quality audits:
    • Types of audit.
    • Components of the audit.
    • Audit roles and responsibilities.
    • Quality tools.
  • Team dynamics:
    • Types of equipment.
    • Techniques for team growth.
    • Team roles and responsibilities.
    • Conflicts.
    • Training and evaluation.
  • Ethics and professional conduct.
  • Continuous improvement models.
  • Techniques for process improvement:
    • Six Sigma.
    • Lean
    • Bechmarking
  • Tools for quality and project management:
    • Basic tools for quality management.
    • Tools for project management.
    • Taguchi loss function.
  • Terms and definitions:
    • Basic statistics.
    • Basic distributions.
    • Probability concepts.
    • Concepts of reliability.
    • Measurement scales.
  • Types of data and collection methods.
  • Sampling.
  • Measurement System Analysis (MSA).
  • Statistical process control (SPC):
    • Control and specification limits.
    • Control charts for attributes.
    • Control charts for variables.
    • Process capacity measures.
    • Common and special causes of variation.
    • Data graphs.
  • Advanced statistical analysis.
    • Regression and correlation models.
    • Hypothesis testing.
    • Design of experiments (DoE).
    • Analysis of variance (ANOVA).
  • Internal and external clients and suppliers.
  • Methods for customer satisfaction.
  • Approval systems for products and processes.
  • Supply Management.
  • Identification, traceability and status of materials.
  • Preventive and corrective actions:
    • Preventive actions.
    • Corrective actions.

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