DESCRIPTION:
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The Certified Quality Auditor is a professional who understands auditing standards and principles and the techniques for examining, questioning, evaluating, and reporting to determine the adequacy and deficiencies of a quality system.
AIM:
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The PXS Certified Quality Auditor training program aims to provide fundamental preparation in quality auditing and prepare individuals interested in taking the American Society for Quality CQA exam.
ADDRESSED TO:
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Management systems auditors, quality auditors, quality engineers, process engineers, continuous improvement managers, quality managers, quality managers, operations managers.
CONTENT:
I. Audit Fundamentals:
- Types of quality audit.
- Purpose and scope of audits.
- Criteria for auditing.
- Roles and responsibilities of audit participants.
- Professional conduct and consequences for auditors.
II. Audit process:
- Preparation and planning of the audit.
- Performance of an audit.
- Audit reports.
- Monitoring and closing of the audit.
III. Auditor's competencies:
- Auditor characteristics.
- Resource audit administration.
- Conflict resolution.
- Communication and presentation techniques.
- Interview techniques.
- Dynamics for teams.
IV. Administration of the audit program and its application in business:
- Administration of the audit program.
- Financial and business impact.
V. Quality techniques and tools:
- Basic tools to solve problems.
- Techniques for process improvement (Six sigma, Lean).
- Basic statistics.
- Variation of processes.
- Sampling methods.
- Change control and configuration management.
- Verification and validation.
- Risk management tools.
ASQ EXAM:
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Each candidate is required to pass a written exam with multiple-choice questions that measures understanding of the Body of Knowledge (BoK), approximately 150 questions in a period of 5 hours, and in English. Registration for the exam is done at the expense of each participant directly with ASQ.
REQUIREMENTS:
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8 years with on-the-job experience in one or more areas of the Certified Quality Auditor's body of knowledge. You will need to have a minimum of 3 years of experience in a decision-making position.
CQA Program Considerations:
- Technical school diploma or short career - one year of experience is reduced.
- Technical career - 2 years of experience are reduced.
- Bachelor's degree - 4 years of experience are reduced.
- Master's or doctorate - 5 years of experience are reduced.
This course grants 4.80 recertifiable units (RU's) applicable for ASQ CBA recertifications
PHIL CROSBY
The success or failure of an organization is due to the effectiveness of the leader; This is more the rule than the exception. The leader is the one who sets the lifestyle for the organization. This occurs both in a direct positive action and in a
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